“At Insulet, we act with integrity and maintain the highest ethical standards in all that we do. We are guided by our foundational principles in pursuit of our dedication to quality, value, and our mission to improve the lives of people with diabetes. We are committed to honest and responsible business behavior and we ask our employees, suppliers, distributors, healthcare professionals, customers, and others to join us in this pursuit. We count on you to let us know if anyone acting on behalf of our Company is stepping out of bounds. Thank you for your shared commitment to compliance, ethics and to our mission.”
-- Jim Hollingshead, President & CEO
Use the button below to go directly to the independently operated Compliance and Ethics hotline and online portal.
As part of the company's Code of Business Conduct and Ethics, the Board of Directors has established a confidential Compliance and Ethics hotline and online portal that employees, customers, vendors, or other interested persons can use to anonymously report violations of, or express concerns regarding compliance with, any of the Company's ethics policies (including any matters involving accounting, internal accounting controls, audit matters or fraud, or any other compliance or ethics matters). The company also follows the AdvaMed Code of Ethics on Interactions with U.S. Health Care Professionals and parallel codes adopted by affiliated organizations in other countries where the company operates.
Unless there are legal restrictions on anonymous reporting in a given country, the secure Compliance and Ethics hotline and online portal is available to anonymously report issues.
The Company allows for reporting both in writing and orally, dialling toll-free numbers from many countries. The hotline is operated by an independent company, staffed 24/7 by multilingual case managers.
In addition to using the hotline or online portal, you may express your concerns or inquire about Insulet Corporation’s Corporate Governance by contacting: Your normal Company contact; the General Counsel (listed below); or the Chief Compliance & Privacy Officer (listed below).
John Kapples
SVP, General Counsel
100 Nagog Park
Acton, MA 01720
978-600-7000
David Harlow
VP, Chief Compliance & Privacy Officer
c/o Insulet Corporation
100 Nagog Park
Acton, MA 01720
978-600-7000
| Country | Phone Number |
|---|---|
| Australia | 1-800-948-056 |
| Austria | 0800-002146 |
| Belgium | 0800-13-141 |
| Canada | 855-409-9992 |
| France | 0-800-91-88-42 |
| Germany | 0800-1810654 |
| Malaysia | 1800810635 |
| Mexico | 800-099-0720 |
| Netherlands | 0800-0225700 |
| Saudi Arabia | 8008501534 |
| Switzerland | 0800-123-080 |
| United Arab Emirates | 800-0120162 |
| United Kingdom | 0800-069-8683 |
| United States | 855-409-9992 |
The Insulet Compliance and Ethics Hotline is available from other locations by dialing the local access codes for calls to the U.S., followed by the U.S. toll-free number, +1-855-409-9992. Please note, this will be a toll call.
Alternate Contact Information
Regardless of country, in addition to using the independently operated online portal or telephone lines, interested persons can also report concerns directly to the Company’s Chief Compliance & Privacy Officer. Please note that direct communications may identify the sender (e.g., by email address, phone or fax number) and will not necessarily be anonymous.